SERVICE&SUPPORT

SERVICE&SUPPORT

Warranty Policy

  • Warranty Scope
  • Warranty Period
  • Warranty Service
  • Warranty Service Types
  • Disclaimer
  • Claim Process
  • Warranty Exclusions
  • Contact Support
  • 01 Warranty Scope

    This Warranty Policy applies to LED display products purchased directly from BULUX LED or authorized distributors. Unauthorized purchases are not covered.

  • 02 Warranty Period

    The warranty period for BULUX LED products is typically 1 to 3 years. Please consult your purchase documents for specific details.

  • 03 Warranty Service

    BULUX LED offers technical support, component repair, and replacement during the warranty period.

  • 04 Warranty Service Types

    Warranty services include on-site repair, remote support, and factory return services.

  • 05 Disclaimer

    Warranty does not cover damage from improper use, unauthorized repairs, or natural disasters.

  • 06 Claim Process

    To claim warranty service, customers must provide proof of purchase, product serial numbers, and a detailed description of the issue. Contact our support team for guidance.

  • 07 Warranty Exclusions

    Exclusions include consumable parts, cosmetic damages, and damage caused by third-party modifications.

  • 08 Contact Support

    If you need assistance, please reach out to our support team via email at marketing@enbon.com or call 0086 755 2357 0137.

Contact Us

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If you want to learn about any LED display products or display solutions, please contact us and we will reply to you within 24 hours

8th Floor, Building 1, Jiuzhou Industrial Park, No. 10, No. 19 Tongguan Road, Tianliao Community, Yutang Street, Guangming District, Shenzhen

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